Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot create new sub-folders or re-name folders

  • 1 reply
  • 7 have this problem
  • 38 views
  • Last reply by Wayne Mery

more options

I am unable to create new sub-folders within my Local Folders, nor re-name existing folders.

I am using Thunderbird 128.1esr (64 bit) on a Mac running macOS Ventura 13.6.9.

The process I am using is to select the folder name that I wish to create a sub-folder fro, then Control-click to call up the sub-menu. The New Subfolder command gives no result, nor does the Rename command.

Any advice please?

I am unable to create new sub-folders within my Local Folders, nor re-name existing folders. I am using Thunderbird 128.1esr (64 bit) on a Mac running macOS Ventura 13.6.9. The process I am using is to select the folder name that I wish to create a sub-folder fro, then Control-click to call up the sub-menu. The New Subfolder command gives no result, nor does the Rename command. Any advice please?

All Replies (1)

more options

Check Error Console (ctrl+shift+J) for warnings at the time you attempt to create the folder.

This may be a match to https://bugzilla.mozilla.org/show_bug.cgi?id=1911225