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Emails have stopped working

  • 4 replies
  • 1 has this problem
  • 31 views
  • Last reply by kittysback

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A few days ago my hotmail email stopped working in Thunderbird- a box appears asking me to enter my password for ---email address--- on imap-mail.outlook.com. When I enter the password (yes, it is correct and I have logged into the webmail version) I get a second box telling me the login failed.

Last night I began getting the same messages for one of my other emails, a business email address... Login to server imap.hosts.co.uk failed and additionally now my last email address is doing the same.

I looked up the server settings and tried to check they were all ok but all appeared as it should be. I am at a loss. I went though the options in this helps section about emails but none of the options were applicable.

Any help appreciated.

A few days ago my hotmail email stopped working in Thunderbird- a box appears asking me to enter my password for ---email address--- on imap-mail.outlook.com. When I enter the password (yes, it is correct and I have logged into the webmail version) I get a second box telling me the login failed. Last night I began getting the same messages for one of my other emails, a business email address... Login to server imap.hosts.co.uk failed and additionally now my last email address is doing the same. I looked up the server settings and tried to check they were all ok but all appeared as it should be. I am at a loss. I went though the options in this helps section about emails but none of the options were applicable. Any help appreciated.

Chosen solution

For Sky/Yahoo, try these settings:

incoming IMAP imap.mail.yahoo.com, port 993, SSL/TLS, OAuth2, email address

outgoing SMTP smtp.mail.yahoo.com, port 465, SSL/TLS, OAuth2, email address

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For the hotmail account, the correct servers are outlook.office365.com and smtp.office365.com, and the authentication method is OAuth2.

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

For the hosts.co.uk account, compare your settings with these ones:

https://www.names.co.uk/support/articles/adding-an-account-to-thunderbird/

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Thank you. Can you tell me or direct me to the settings for my sky/yahoo address?

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Chosen Solution

For Sky/Yahoo, try these settings:

incoming IMAP imap.mail.yahoo.com, port 993, SSL/TLS, OAuth2, email address

outgoing SMTP smtp.mail.yahoo.com, port 465, SSL/TLS, OAuth2, email address

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I tried to change the settings of one when I could not get them to work but no idea how they changed initially. Anyway, thank you very much.!

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