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Copy and paste problem with screenshot

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Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Chosen solution

Thanks to everyone who replied. This morning (Australia here) the problem no longer applies, perhaps Firefox has done a fix. I started by trying jonzn4SUSE suggestion and found I could copy to paint, then tried Word again and it works today. Was only a few days not working for me. Thanks again guys, much appreciate your replies.

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All Replies (5)

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What version of Firefox? What site are you working with? i have Win7 and can try to replicate. Let me fire it up and check. Word, are you using the app or MS365?

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Need to show proof of the issue. I'm able to copy and paste to paint and O365 Word. see screenshots

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Can you paste within Firefox into an HTML capable editor like tinymce? Did you make changes to the Windows UAC settings?

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Chosen Solution

Thanks to everyone who replied. This morning (Australia here) the problem no longer applies, perhaps Firefox has done a fix. I started by trying jonzn4SUSE suggestion and found I could copy to paint, then tried Word again and it works today. Was only a few days not working for me. Thanks again guys, much appreciate your replies.

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Glad to hear the issue has pasted down there. ;-)) Mark this as resolved and have a nice day.

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