Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to open the Firefox app on my i phone, a message appears that says " your i phone was hacked and 78 viruses were found

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by James

more options

My Firefox app on my i phone brings up a message that says, " Your i phone has been hacked and 78 viruses have been found!" It says I have go to a link to get instructions to remove all viruses. I know it is a scam, so I will not go to the link. Can anyone tell me how to fix this?

My Firefox app on my i phone brings up a message that says, " Your i phone has been hacked and 78 viruses have been found!" It says I have go to a link to get instructions to remove all viruses. I know it is a scam, so I will not go to the link. Can anyone tell me how to fix this?

All Replies (2)

more options

Hi

I recommend that you clear your browsing history.

This support article should help:

https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios

Helpful?

more options

https://support.mozilla.org/en-US/kb/turn-push-notifications-or-firefox-ios

I wonder if this is a fake web push notification from a site you allowed to send you notifications.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.