Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No “Sync and save data” on iPhone?

more options

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances. The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code. Er, help?
Attached screenshots

Chosen solution

Oh, geez. It seems it already is sync'ing. It just didn't have the 'show all tabs' in the same place as on the MacBook.

Sorry to waste anyone's time…

Read this answer in context 👍 0

All Replies (2)

more options

I tried this with Firefox on my Android tablet, too.

Perhaps the problem is that those devices are already sync'ing with FF on my MacBook and previous desktop Mac, so don't provide a sync option?

In which case, how can I get the new desktop Mac to join the party?

Helpful?

more options

Chosen Solution

Oh, geez. It seems it already is sync'ing. It just didn't have the 'show all tabs' in the same place as on the MacBook.

Sorry to waste anyone's time…

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.