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thunderbird won't load, only cycles

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Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

Thunderbird has been working fine for years, and a few days ago I went to check email and the program only cycles and won't respond, I've done the regular things, like restart the modem, computer and redownload the program. I have windows 11 home, on a laptop, and thunderbird has about 100 saved messages.

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screen shot of page when cycling

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Hi,

Can you close that tab and select the tab with your inbox?

Rick

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it just cycles, and I can't click on anything . I can't even click the x to get out of it, I have to manually close it and it says reporting error to microsoft

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