Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Local mails corrupted/ getting deleted

more options

We have 1000 clients network and most of the clients having thunderbird installed (latest version) and configured , since last few months we started getting complaints that some of the local folders not showing their content mail in the system , we tried to repair folder does not work, we tried renaming .msf does not work.. when we see the some of the local folders mail they appear in the list but if you try to open it it opens blank and after trying troubleshooting steps thoes mails getting disappeared.. please assist..

We have 1000 clients network and most of the clients having thunderbird installed (latest version) and configured , since last few months we started getting complaints that some of the local folders not showing their content mail in the system , we tried to repair folder does not work, we tried renaming .msf does not work.. when we see the some of the local folders mail they appear in the list but if you try to open it it opens blank and after trying troubleshooting steps thoes mails getting disappeared.. please assist..

All Replies (3)

more options

Helpful?

more options

In my case some of the Local folders contents not displaying other local folders display all mails correctly, Like First user will complain some of my local folders mail not opening we will see the problem that yes they are opening blank now we will try to troubleshoot and after troubleshooting(mentioned earlier ) those mails which were opening blank will disappear. Lots of user is facing this issue and we are loosing important data. I ll try your mentioned troubleshooting steps and will update soon.

Helpful?

more options

I tried mentioned method above, Issue not resolved.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.