Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.4 will not show the download this video option for realplayer. I've tried the suggestions for the 3.5 problems. None work.

more options

Recently updated Firefox to 3.6.4. Now the realplayer "download this video" button does not appear. I have looked at and used the information at http://real.custhelp.com/app/answers/detail/a_id/7303 and it didn't solve the problem.

This happened

Every time Firefox opened

== I think after the update to 3.6.4

Recently updated Firefox to 3.6.4. Now the realplayer "download this video" button does not appear. I have looked at and used the information at http://real.custhelp.com/app/answers/detail/a_id/7303 and it didn't solve the problem. == This happened == Every time Firefox opened == I think after the update to 3.6.4

Chosen solution

I have this same issue. I have the latest Realplayer, I have been following all of the troubleshooting guidelines, and I've got the latest Firefox, but I still cannot download video from the web.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I have this same issue. I have the latest Realplayer, I have been following all of the troubleshooting guidelines, and I've got the latest Firefox, but I still cannot download video from the web.