Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How come when I click an enlarge picture link on the ebay a blank page comes up?

  • 2 replies
  • 12 have this problem
  • 17 views
  • Last reply by dream1599

dream1599
dream1599
more options

Every time I click an enlarge picture or the upload picture link a blank page comes up. It has nothing on it but "search bookmark and history"

Every time I click an enlarge picture or the upload picture link a blank page comes up. It has nothing on it but "search bookmark and history"

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your plugins list shows that you have the Mozilla ActiveX plugin installed.
The Mozilla ActiveX plugin is not compatible with Firefox 2 and 3 and you should remove it.
For instructions on how to remove the Mozilla ActiveX plugin see: http://kb.mozillazine.org/ActiveX

  1. Mozilla ActiveX control and plugin module

Your plugins list shows outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r42
  2. Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.

For your problem:
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Modified by cor-el

dream1599
dream1599 Question owner
more options

Thank you it was an add-on that was causing the problem. Specifically the Zynga toolbar from facebook.