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When editing my website Firefox does not allow image insert but Internet Explorer does allow.

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  • Last reply by cor-el

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When editing articles on our website inserted images appear as a broken link although they are visible in the editor. When the insert is pressed only text appears and "/jpg. item"

If I use Internet Explorer to carry out this procedure there is not a problem, however I prefer to use Firefox.

When editing articles on our website inserted images appear as a broken link although they are visible in the editor. When the insert is pressed only text appears and "/jpg. item" If I use Internet Explorer to carry out this procedure there is not a problem, however I prefer to use Firefox.

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http://www.marshals.co.uk/

What type of editor is being used there?
Do a View Page Source from Firefox and see all the green text that is being generated by your editor. All that green text is garbage code that Firefox doesn't understand - like from a Word document. IE may be able to read that code, but real web browsers (probably) can't.

I looked at 6 pages on that website and couldn't see any missing images with "broken code" Alt tags.

How does it look from another PC?

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The editor is a WYSWYG. The image (jpg) appears in the editor but disappears once the insert is pressed, leaving an outline box and the image title. If I use IE to do this there is not a problem. This has only started to happen since the last Firefox update.

You would not have found anymissing images as they were removed. However I have just tried to insert an image in a newsletter (North, April Outpost 2010) resulting in the above problem.

Modified by jimmy41

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Your website contains VML (MS Office Word) code that only works in IE and not browsers like Firefox.

<strong>Nadine Lewis awarded JLT Sport MSA Marshal of the Year</strong><!--[if gte mso 9]><xml>  <w:WordDocument>   <w:View>Normal</w:View>   <w:Zoom>0</w:Zoom>   <w:DoNotOptimizeForBrowser/>  </w:WordDocument> </xml><![endif]--> <!--  /* Font Definitions */ @font-face 	{font-family:Times;


You need to make sure that you disable VML in the web authoring settings and generate W3C compliant code.