Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a sign in problem when using Firefox and MSN Hotmail

  • 2 replies
  • 155 have this problem
  • 7 views
  • Last reply by cor-el

more options

MSN Hotmail sign in problem: Almost every time I try to sign in, the message “Your session has timed out. Please try again.” appears and I have to reenter my password. This happens with Windows XP, Windows Vista, using Mozilla Firefox 3.6.11, using different computers, all combinations. I do sign out at the end of every session when I use MSN Hotmail. What causes this? How should the Firefox settings be optimized or changed to rectify this? Please help! My Email address is hcasemore@hotmail.com. Thanks, Harry.

MSN Hotmail sign in problem: Almost every time I try to sign in, the message “Your session has timed out. Please try again.” appears and I have to reenter my password. This happens with Windows XP, Windows Vista, using Mozilla Firefox 3.6.11, using different computers, all combinations. I do sign out at the end of every session when I use MSN Hotmail. What causes this? How should the Firefox settings be optimized or changed to rectify this? Please help! My Email address is hcasemore@hotmail.com. Thanks, Harry.

All Replies (2)

more options

My hotmail account was compromised and now they want me to optimize my browser which is firefox. How do I optimize firefox settings? Thanks! Tauresette

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"