Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I load AOL Mail, the whole site is very small and the print is unreadable.

  • 2 replies
  • 19 have this problem
  • 2 views
  • Last reply by cor-el

more options

I only have the problem on my Soni laptop, which is running Windows 7, when using Firefox. AOL loads normally with Internet Explorer and it also loads normally on my other computer (using Windows XP) when I am using Firefox. I have no idea how to proceed.

The AOL opening page plus its various features all load normally. Only AOL mail is affected by the problem.

I only have the problem on my Soni laptop, which is running Windows 7, when using Firefox. AOL loads normally with Internet Explorer and it also loads normally on my other computer (using Windows XP) when I am using Firefox. I have no idea how to proceed. The AOL opening page plus its various features all load normally. Only AOL mail is affected by the problem.

All Replies (2)

more options

There are several reasons why the site may look wrong:


For other steps to try, see Web sites look wrong

more options

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)