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Firefox has crashed three times today; in the years I've been using firefox, this hasn't happened. I work online so this is a serious problem for me. What can I do or who can I go to for help? I've updated to the latest version.

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  • Last reply by TonyE

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Firefox continues to crash, I'm not sure where the location bar is, and I really would appreciate some help!

Firefox continues to crash, I'm not sure where the location bar is, and I really would appreciate some help!

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The location bar is also known as the address bar, it is where you enter web addresses.

When it crashes does it submit any crash reports? If it does can you post some of the crash report IDs as that may help somebody identify the cause of the crashes. For details of how to get the crash report IDs see the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.