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Firefox will not let me open AOL mail, I can open it on Internet Explorer This has been going on for over 3 days

  • 2 replies
  • 18 have this problem
  • 1 view
  • Last reply by cor-el

Susie2
Susie2
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I cannot open my AOL mail on firefox. I can on internet explorer. This has been going on for over three days now.

I cannot open my AOL mail on firefox. I can on internet explorer. This has been going on for over three days now.

All Replies (2)

TonyE
TonyE
  • Moderator
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AOL usually recommend clearing the cache and deleting AOL cookies with this type of problem. For details see How to clear the Firefox cache and Clear cookies and site data in Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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There are also other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  2. Shockwave Flash 10.1 r53
  3. Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Adobe Reader plugin to the latest version.

Update the Java plugin to the latest version.