Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I try to import bookmarks (favorites) from IE, but when I go to "file" as the instructions direct, the option of "import" is not available to select (it shows up only dimly and will not respond). What now?

  • 2 replies
  • 41 have this problem
  • 1 view
  • Last reply by bendall

bendall
bendall
more options

I have carefully tried to follow the instructions for importing bookmarks from IE, as given in Firefox "Help". The "import" choice is simply not available under "File", as it is purported to be.

I have carefully tried to follow the instructions for importing bookmarks from IE, as given in Firefox "Help". The "import" choice is simply not available under "File", as it is purported to be.

Chosen solution

This happens if you are in private browsing mode. For details of how to get out of private browsing mode see https://support.mozilla.com/kb/Private+Browsing

Read this answer in context 👍 1

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Chosen Solution

This happens if you are in private browsing mode. For details of how to get out of private browsing mode see https://support.mozilla.com/kb/Private+Browsing

bendall
bendall Question owner
more options

TonyE had it right. It now works! Thanks, Tony. :)