Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sites scroll on their own

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

jtrombly
jtrombly
more options

I have a reoccurring issue of being on websites, hitting the down key once and the site scrolling all the way down. The problem has happened on more then one website, and happens when only the downkey is pushed and the touchpad and other keys are not being engaged.

I have a reoccurring issue of being on websites, hitting the down key once and the site scrolling all the way down. The problem has happened on more then one website, and happens when only the downkey is pushed and the touchpad and other keys are not being engaged.

All Replies (2)

Xircal
Xircal
more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works correctly in that configuration, then one of your add-ons is the culprit.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

See also: