Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot open wmv files since I upgraded to Firefox 4.0

  • 3 replies
  • 18 have this problem
  • 4 views
  • Last reply by cor-el

ddwgolf
ddwgolf
more options

Since I upgraded to Firefox 4.0, when I click on a link that is suppose to opens wmv file, it turns black momentarily then turns to a white screen. I have copied the web address to Google Chrome and Internet Explorer, and it works. It previously worked with Firefox 3.5. Please help.

Since I upgraded to Firefox 4.0, when I click on a link that is suppose to opens wmv file, it turns black momentarily then turns to a white screen. I have copied the web address to Google Chrome and Internet Explorer, and it works. It previously worked with Firefox 3.5. Please help.

All Replies (3)

Xircal
Xircal
more options

Could you check in Tools | Options | Applications and make sure WMP is the player selected to open that type of file. You can select it from the list if it isn't.

ddwgolf
ddwgolf Question owner
more options

WMP is the player selected. Another suggestion?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable OOPP for the WMP plugin (dom.ipc.plugins.enabled.np-mswmp.dll)