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i cannot log into yahoo messenger i can check my mail not meesenger

  • 4 replies
  • 52 have this problem
  • 16 views
  • Last reply by Strugee

pawdelm
pawdelm
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i can log into my lap top using my screen name and my mail. but my desk computer will not let me sign on to my yahoo acct, I have uninstalled yahoo messenger, and reinstalled it, then i could get in but i closed the window and later tried to sign on and havent been able to since

i can log into my lap top using my screen name and my mail. but my desk computer will not let me sign on to my yahoo acct, I have uninstalled yahoo messenger, and reinstalled it, then i could get in but i closed the window and later tried to sign on and havent been able to since

All Replies (4)

Strugee
Strugee
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Are you using Yahoo Messenger in a browser like Firefox, or are you running a application on your computer?

pawdelm
pawdelm Question owner
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i am running an application

pawdelm
pawdelm Question owner
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i can run it on my lap top it goes through , we uninstalled it reinstalled it it worked fine but then i closed yahoo messenger and it wouldnt let me sign on

Strugee
Strugee
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So let me get this straight. You downloaded an intallation file for Yahoo Measenger with a browser, ran it and installed the program. Now it doesn't work, right? If this sounds right, this has nothing to do with Firefox. You'll have to consult Yahoo Support. If it installed a plugin so you could use extra features or something on a Yahoo Messenger page (this is pretty unlikely), this has to do with Firefox but you should still head over to Yahoo Support instead of here.