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Why can't I add items to the basket on zavvi.com with Firefox 4.0?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Liamario

Liamario
Liamario
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I am finding it impossible to add items to the basket on the zavvi.com website I get a dialog box with a loading symbol. But nothing ever happens. Last week, I could only add certain items, but now, nothing will get added.

I am finding it impossible to add items to the basket on the zavvi.com website I get a dialog box with a loading symbol. But nothing ever happens. Last week, I could only add certain items, but now, nothing will get added.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Liamario
Liamario Question owner
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Hi, I have tried all that, as well as reinstalling firefox.

Liamario
Liamario Question owner
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Hi cor-el,

I did what you asked again, just to see. I added an item to the basket no problem. Unfortunately any subsequent items would not be added. I have reinstalled firefox, deleting any previous info I had including bookmarks, passwords etc... and the same thing happened again.