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When I click on the plus button to open a new tab, nothing happens. Please help.

  • 1 reply
  • 2 have this problem
  • 37 views
  • Last reply by cor-el

cfontana2
cfontana2
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I cannot open NEW any new tabs. When i click on the button to open a new tab nothing happens. Also, if i click on the file=open new tab button, nothing happens.

I cannot open NEW any new tabs. When i click on the button to open a new tab nothing happens. Also, if i click on the file=open new tab button, nothing happens.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)