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I cant delete my cookies because my "clear recent history" option is shaded. what do i do?

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

splatterkill4
splatterkill4
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when i go to "tools" and go to select "clear recent history" its grey and cant be selected. I need to clear my cache, cookies, etc. and it wont let me. i need to know how to get around it.

when i go to "tools" and go to select "clear recent history" its grey and cant be selected. I need to clear my cache, cookies, etc. and it wont let me. i need to know how to get around it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"