Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting firefox 5.0 update notices and I have downloaded it twice, with no results, it seems to be stuck in 4.12 version, why?

andrewmarks45
andrewmarks45
more options

I originally had Firefox 3.5 and was invited to download beta 4 which I have. Then an update to a higher level of beta 4 came in and I downloaded that. Now you folks are introducing 5.0 and I have downloaded it twice, but it doesn't seem to be either downloading or have any results when I attempt to check what version is currently running in the properties of this site on my laptop.... I'm using windows 7 home premium version...

I originally had Firefox 3.5 and was invited to download beta 4 which I have. Then an update to a higher level of beta 4 came in and I downloaded that. Now you folks are introducing 5.0 and I have downloaded it twice, but it doesn't seem to be either downloading or have any results when I attempt to check what version is currently running in the properties of this site on my laptop.... I'm using windows 7 home premium version...

All Replies (2)

alan_r
alan_r
more options

You are showing Fx5. The Desktop icon doesn't change in my experience. There has never been a 4.12 version.

To check version Help>About Firefox, or

Help>Troubleshooting Information, or

Options>Advanced>Update>Check update history(little box at the bottom).

Modified by alan_r

andrewmarks45
andrewmarks45 Question owner
more options

My terminology was incorrect, what I have in my downloads is 4.0 Beta 12. Like I said previously, I have no indication of a 5.0 Beta, even though I have been prompted to download this and have so twice....