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FF 5 has problems, won't start today (yesterday OK). How can I get FF 4 again?

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Svetlana

maeQwRtnT73t
maeQwRtnT73t
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Today, FF5 gave me a blank screen (white canvas, no buttons, etc.). Had to terminate using process explorer. Tried reboot = no change. So, I uninstalled it. I want to install FF4 but can't find it on your site. I did install Adobe Acrobat and Reader updates yesterday, may be related?

Again, I want to install FF4 but can't find it on your site. How can I get it?

Today, FF5 gave me a blank screen (white canvas, no buttons, etc.). Had to terminate using process explorer. Tried reboot = no change. So, I uninstalled it. I want to install FF4 but can't find it on your site. I did install Adobe Acrobat and Reader updates yesterday, may be related? Again, I want to install FF4 but can't find it on your site. How can I get it?

All Replies (1)

Svetlana
Svetlana
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Check out safe mode, an extension may be causing this issue with Firefox 5 - if safe mode looks ok then please see troubleshooting extensions and themes.

Otherwise please try a new Firefox profile (managing profiles) and see if it works.