We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

menu bar is grayed

  • 2 replies
  • 23 have this problem
  • 1 view
  • Last reply by wenbme

more options

the menu bar is grayed cannot activate. the back/forward arrows are grayed, cannot activate. yesterday all worked fine ... today everything sucks!

the menu bar is grayed cannot activate. the back/forward arrows are grayed, cannot activate. yesterday all worked fine ... today everything sucks!

All Replies (2)

more options

Try to open a new window via Ctrl + N

If that new window works then close the not working window.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Firefox is sucking really bad right now. There seem to be no solutions posted for this problem. Firefox 5 updated and then this problem started. Went back to Firefox 4 but problem now persists. This is crazy. I might have to go back to IE.