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a sender needs to be taken off spam list, but there a "not spam" box isn't showing in my "trash" file

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by rureadyet

rureadyet
rureadyet
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I need to remove a name from my spam list...the email from this person automatically goes to "Trash" and I don't want it to...and I can't find an area titled "not spam" to click on...there is only an area titled "Spam"

I need to remove a name from my spam list...the email from this person automatically goes to "Trash" and I don't want it to...and I can't find an area titled "not spam" to click on...there is only an area titled "Spam"

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Which webmail service do you use (e.g., Yahoo, Gmail, Windows Live Hotmail)?

I assume you're accessing through Firefox, but if you are using Thunderbird, then that would be a very different question.

rureadyet
rureadyet Question owner
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gmail