Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whenever Firefox loads, it plays the audio from a YouTube video I watched yesterday (but which is not open now)

  • 1 reply
  • 20 have this problem
  • 1 view
  • Last reply by Hasan

dgp999
dgp999
more options

Two days ago I watched a YouTube video in a Firefox window (Fred Astaire and ginger rogers, as it happens). I closed Firefox as per usual - the next day, I loaded Firefox and it loaded my home page (google.com), but started playing the audio to that YouTube clip in the background. Every time I load Firefox it does that. I have restarted, cleared out my cache and all Firefox history, but that didn't help. Any ideas??!?? David

Two days ago I watched a YouTube video in a Firefox window (Fred Astaire and ginger rogers, as it happens). I closed Firefox as per usual - the next day, I loaded Firefox and it loaded my home page (google.com), but started playing the audio to that YouTube clip in the background. Every time I load Firefox it does that. I have restarted, cleared out my cache and all Firefox history, but that didn't help. Any ideas??!?? David

All Replies (1)

Hasan
Hasan
more options

1 - Open Firefox -> Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now you can Enable the Add-ons and it should be ok.

2 - If above solution does not work then you will need to start Firefox in Safe Mode. Check this out.

https://support.mozilla.com/en-US/kb/Safe%20Mode?s=safe+mode&as=s#w_how-to-start-firefox-in-safe-mode