Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Certain websites sometimes do not load properly?

  • 2 replies
  • 54 have this problem
  • 1 view
  • Last reply by cor-el

twiglet015
twiglet015
more options

Randomly some websites have started to not load properly. For example there may just be a white screen with the links and things from the website but they may not be in the right place, right font, etc, as if firefox is stopping the webpage downloading in the middle of it doing so. Another example is the webpage may appear to have finished loading but the text and links will be on top of each other and in the wrong places. I have tried reinstalling firefox and updating to the latest version but it has made no difference.

Randomly some websites have started to not load properly. For example there may just be a white screen with the links and things from the website but they may not be in the right place, right font, etc, as if firefox is stopping the webpage downloading in the middle of it doing so. Another example is the webpage may appear to have finished loading but the text and links will be on top of each other and in the wrong places. I have tried reinstalling firefox and updating to the latest version but it has made no difference.

All Replies (2)

Xircal
Xircal
more options

You may possibly have "No Style" enabled for the site you're trying to load. To check, hit the ALT key to display the text links at the top (unless you can see them already), then click View | Page Style. You should have "Basic Page Style" selected.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).