Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when i close FF it often is NOT closed but still running in background I can not close it with task manager the only fix is to restart ?????

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Hasan

cacciato
cacciato
more options

at some point in a long session FF grows in Memory used in my Task manager it is 148,696 I can not stop the process in Task Manager. When i try to end the process nothing happens. when i try to open it i get a close ff msg ... FF is already running but not responding to open a new window you must ....etc.

i have to restart my computer every time to get it to stop so I can reopen FF

at some point in a long session FF grows in Memory used in my Task manager it is 148,696 I can not stop the process in Task Manager. When i try to end the process nothing happens. when i try to open it i get a close ff msg ... FF is already running but not responding to open a new window you must ....etc. i have to restart my computer every time to get it to stop so I can reopen FF

All Replies (1)

Hasan
Hasan
more options

Open Task Manager -> go to Processes section -> righ-click firefox.exe and click End Process Tree. After that see the following link and perform the steps suggested in the Last Paragraph with 6 Bulleted points.

Hang at Exit

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Check and tell if its working.

Modified by Hasan