Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Enter key does not submit entries on Google in Firefox.

  • 2 replies
  • 10 have this problem
  • 1 view
  • Last reply by C J Patton

more options

When I navigate to www.google.com, the enter key no longer submits the search after typing in the search bar, it is now necessary to manually press the search button. Then, on the search results display page, typing a new search into the bar on top will never submit, either with the enter key, or by pressing the search button, it simply doesn't attempt to load any new page. I have restarted the computer, run antivirus software, removed and reloaded Firefox, even attempted to downgrade to Firefox 3.6, nothing helps.

This problem happens only with Firefox. Internet Explorer and Google Chrome have no difficulty.

My operating system is Windows Vista, Service Pack 2, if that helps.

When I navigate to www.google.com, the enter key no longer submits the search after typing in the search bar, it is now necessary to manually press the search button. Then, on the search results display page, typing a new search into the bar on top will never submit, either with the enter key, or by pressing the search button, it simply doesn't attempt to load any new page. I have restarted the computer, run antivirus software, removed and reloaded Firefox, even attempted to downgrade to Firefox 3.6, nothing helps. This problem happens only with Firefox. Internet Explorer and Google Chrome have no difficulty. My operating system is Windows Vista, Service Pack 2, if that helps.

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I got it. It was a Google redirect virus masquerading as the XULRunner 1.9.1 extension. Just disabled then removed it, works fine now.

Answer found here: https://support.mozilla.com/en-US/questions/749007