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pop up window/user setting with message-unable to get to my TD ameritrade streamer page

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  • Last reply by Rustymon

karinireynolds
karinireynolds
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Up until now I have been able to get on my TD Ameritrade account, where after signing in I am able to get to the streamer console. This has stopped today, the streamer Suite Console pops up but is blank, then a smaller window pops up with a message:" There is currently a session of Streamer running associated with an existing browser window. A new session will not be created until existing browser window is closed." Can you help me with this?

Up until now I have been able to get on my TD Ameritrade account, where after signing in I am able to get to the streamer console. This has stopped today, the streamer Suite Console pops up but is blank, then a smaller window pops up with a message:" There is currently a session of Streamer running associated with an existing browser window. A new session will not be created until existing browser window is closed." Can you help me with this?

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Rustymon
Rustymon
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Just add the site as a trusted site and update Java to the latest version. I updated flash as well but I am pretty sure its a java based application.Here is the link Cheers ProPCHelp(remove this)@gmail.com Computer Support Specialist Rustymon