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Firefox 6.0 will not support my AVG antiviris. Why?

  • 6 replies
  • 19 have this problem
  • 19 views
  • Last reply by James

sunshinels
sunshinels
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I cant update my Firefox because i use AVG anti virus. Why cant Firefox support this & will I have to change my Browser?

I cant update my Firefox because i use AVG anti virus. Why cant Firefox support this & will I have to change my Browser?

All Replies (6)

James
James
  • Top 25 Contributor
  • Moderator
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http://forums.avg.com/us-en/avg-free-forum?sec=thread&act=show&id=171434 Safe Search extension is not compatible with Firefox 6.0

Mozilla has released their new Firefox 6.0 browser for public. Unfortunately, the AVG Safe Search extension is not compatible with this browser version yet (example screenshot). We found some glitches during our internal testing and developers are working on rectifying them. A new AVG program update will be released as soon the support is fully implemented. You may also notice some other Firefox extensions are not compatible as the Firefox development cycle is quite rapid. 

Please rest assured you are still protected by AVG even if you have already upgraded to Firefox 6.0. The AVG Active Surf Shield component is still checking all data and will prevent you from accessing malicious content even though search results verdict icons are not available temporarily.

Modified by James

Jennyferlynn
Jennyferlynn
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I have Firefox 7.0.1. It's not compatible w/ AVG. What can I do?

Andy.c
Andy.c
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Up grade AVG to 2012

Jennifer
Jennifer
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Firefox does not support AVG 2012 either. When are they going to get together on this popular anti-virus?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Hi larscn, add-on authors generally specify a range of compatible versions in their add-on. I'm sure AVG will do an update at some point, if it hasn't already. Which add-ons are disabled that you want to be enabled? Usually they would be listed on the lower part of this page:

orange Firefox button or classic Tools menu > Add-ons > Extensions

Edit: AVG issued an updated in late April for issues relating to Firefox 12. Do you have that update installed? See: AVG Support and Discussion Forums - Weekly Overview: 18/2012.

Modified by jscher2000 - Support Volunteer

James
James
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larscn, it is not the Firefox browser that supports this but rather AVG supporting Firefox with their extensions.

At moment AVG said they are not yet supporting Firefox 13.0

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=206731 http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=206729 

We regret to inform you that the Safe Search add-on will not be available at the moment for Mozilla Firefox 13 (and possible also future versions) browser.

Modified by James