Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since the 3.6.23 update, I can't open new Tabs manually, but apps can. What happened?

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

more options

If I click on the new-Tab "+" nothing happens. If I select New Tab from the File menu or type Ctrl-T, nothing happens. But apps opening new windows (in prefs, I ask they open new windows as Tabs), new Tabs appear as usual. I've checked my Options, nothing seems to preclude manually opening new Tabs, so I'm at a loss.

If I click on the new-Tab "+" nothing happens. If I select New Tab from the File menu or type Ctrl-T, nothing happens. But apps opening new windows (in prefs, I ask they open new windows as Tabs), new Tabs appear as usual. I've checked my Options, nothing seems to preclude manually opening new Tabs, so I'm at a loss.

All Replies (3)

more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbTRL2/3.12.2.16749

more options

Thanks! Removing the Trillian toolbar (I'd glossed over the fact it was Ask.com) did the trick, and I can open tabs with my usual abandon.

more options

You're welcome