Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to delete Recent History, but the Tools menu only shows this in grey, so it won't work. What do I do?

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by judyj

more options

I'm having trouble editing pages on my tumblr blog. They suggest I should delete cookies by clearing recent history. As I explain above, in the tools menu, it only comes up in grey, so it won't work.

What can you suggest, please?

Judy

I'm having trouble editing pages on my tumblr blog. They suggest I should delete cookies by clearing recent history. As I explain above, in the tools menu, it only comes up in grey, so it won't work. What can you suggest, please? Judy

All Replies (4)

more options

Are you running in the Private Browsing mode?

http://support.mozilla.com/en-US/kb/Private+Browsing

more options

I don't know if I'm running on Private Browsing. This option is also only in grey, like Delete Recent History, so I'm unable to click on it

more options

http://support.mozilla.com/en-US/kb/Private+Browsing
See - How do I always start Firefox in Private Browsing?
Turn off Always use private browsing mode

more options

I can't delete private browsing as this is also in grey