Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating from firefox-stable repo for ubuntu lucid,the new firefox 10 always crashes when i open it.

  • 2 replies
  • 15 have this problem
  • 2 views
  • Last reply by anand_30

more options

This behavior is also shown in safe-mode, Tried following things:- 1.Re-installing. 2.Removing profile to other position. Now error is like "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Restarted but same message is displayed again.

This behavior is also shown in safe-mode, Tried following things:- 1.Re-installing. 2.Removing profile to other position. Now error is like "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Restarted but same message is displayed again.

Modified by anand_30

Chosen solution

Problem solved.I removed mozillateam/stable repo from my sources list.Then removed firefox using 'apt-get remove firefox' and then installed firefox after a restart.Also removed '.mozilla' folder in my home directory which was probably the root of this problem.Now replaced my previous profile FF 10 woking great.

Read this answer in context 👍 1

All Replies (2)

more options

-> Get help fixing this Crash

  • please provide your Crash IDs
more options

Chosen Solution

Problem solved.I removed mozillateam/stable repo from my sources list.Then removed firefox using 'apt-get remove firefox' and then installed firefox after a restart.Also removed '.mozilla' folder in my home directory which was probably the root of this problem.Now replaced my previous profile FF 10 woking great.

Modified by anand_30