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Green bar doesn't work well with the Extended Validation in certain website before hit refresh button in Firefox10

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by Vivek

ronin23
ronin23
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Firefox (version 10) when first time loading one of our websites with valid EV SSL certificate doesn't show green bar. But after hitting the Refresh button, green bar will show up.

Firefox (version 10) when first time loading one of our websites with valid EV SSL certificate doesn't show green bar. But after hitting the Refresh button, green bar will show up.

All Replies (3)

Vivek
Vivek
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Hi,

Please check if this happens in Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

ronin23
ronin23 Question owner
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Hi Vivek,

Thanks for your response. But this issue still exist in safe mode and I don't think it's due to extensions. I contacted Verisign yesterday, who sold the EV to us, and they said this is a unknown Firefox side issue with no helpful information. So I came here to see if this is really a FF side problem and if anyone happens to know deeper about this.

Thanks

Vivek
Vivek
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I tried it on Firefox 10.0.2. Clicking Shop Now, Add to Cart, Checkout opens the EV secure page with only a single click.