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Firefox crashes

  • 4 replies
  • 7 have this problem
  • 6 views
  • Last reply by Tim

Coreen22
Coreen22
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Firefox has been crashing even in safe-mode. I just updated to version 3.6.28. I also installed a new add on that opens new tabs on the home page. (I can't get the name because firefox crashes as soon as I open it) 

Crash ID: bp-eee283f5-f745-4ebb-ba81-8f9152120317
Crash ID: bp-adb0948d-4701-4224-8b44-eb15f2120317
Crash ID: bp-8f7dcbae-7535-46b9-8730-ba3fb2120317

PLEASE HELP!

Firefox has been crashing even in safe-mode. I just updated to version 3.6.28. I also installed a new add on that opens new tabs on the home page. (I can't get the name because firefox crashes as soon as I open it) Crash ID: bp-eee283f5-f745-4ebb-ba81-8f9152120317 Crash ID: bp-adb0948d-4701-4224-8b44-eb15f2120317 Crash ID: bp-8f7dcbae-7535-46b9-8730-ba3fb2120317 PLEASE HELP!

Modified by cor-el

All Replies (4)

Tim
Tim
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Firefox 3.6.28 Crash Report [@ nsStreamListenerTee::OnStopRequest(nsIRequest*, nsISupports*, unsigned int) ]

https://crash-stats.mozilla.com/report/index/eee283f5-f745-4ebb-ba81-8f9152120317

No open bug report found

Is there a reason you haven't updated to Firefox 11? 3.6 is almost end of life and only security fixes are being released...

Coreen22
Coreen22 Question owner
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I know that this sounds ignorant- I'm not very good with technology, does this mean that there is no known fix? As for Firefox 11, I have been avoiding it only because I hate to give up my Roboform. Thanks for your time.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox 11 (and 12) should work with the latest RoboForm version, so there is no need to avoid updating to Firefox 11 because of that.

Tim
Tim
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Roboform has an update that works with Firefox 11...

The crash isn't a known signature which doesn't mean that it isn't fixed with Firefox 11 - there have been a LOT of changes since 3.6