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Firefox crashes first, than works - after sending crash report

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by habuter

habuter
habuter
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After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47

nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47 nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

Chosen solution

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

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All Replies (2)

Vivek
Vivek
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Chosen Solution

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

habuter
habuter Question owner
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...after long time I tried: so at first I installed the English Version (by your link), and Firefox didn't crash at the first time starting after system new starting...and then I installed the German Version, made a new system start, and it works! Thank you. Hartmut