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compability checker for add ons always when I start Firefox 14.0.1 windows 7

  • 2 replies
  • 2 have this problem
  • 12 views
  • Last reply by cor-el

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Unlike the problem submitted, this is under Windows 7 and only one window opens after the check. Two solutions offered; the second one is no good and the first solution only worked for one day. Reboot of Windows and update checker started all over again.

Unlike the problem submitted, this is under Windows 7 and only one window opens after the check. Two solutions offered; the second one is no good and the first solution only worked for one day. Reboot of Windows and update checker started all over again.

All Replies (2)

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Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as it would be left intact with the data until deleted.

Managing profiles

Profiles Howto

If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and its related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox + its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see this.

AV/Firewalls Configuration

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Which solutions did you try?

Which security software (firewall, anti-virus) do you have?

Some security software does have virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.