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Cannot read mails in hotmail with firefox 15.0.1 on mac osx 10.6.8

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  • 15 have this problem
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  • Last reply by cwanert

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I'm using firefox 15.0.1 on mac osx 10.6.8. I can log in hotmail, but cannot open or read any mails.

I'm using firefox 15.0.1 on mac osx 10.6.8. I can log in hotmail, but cannot open or read any mails.

All Replies (2)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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I don't know what have I done, but the problem disappears by itself today. Opening and reading emails seem to be ok for now. If the same thing happens again, I will try the 'reset' button and let you know if that solves the problem. Thanks for your reply though.