At the "Compose" window, Send and Save buttons do not work. What do I do to correct this problem? Thanks.
As a consequence of this issue, I cannot send any e-mails out the door. I have run the Anti-Malware scan. Without deleting the current version of Firefox, I downloaded the latest version, 15.0.1, but it did not fix the problem.
All Replies (1)
Which webmail site has the problem?
Generally speaking, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also could clear Firefox's cache completely:
orange Firefox button or Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
2. Remove the site's cookies (save all drafts first)
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?