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Disabling hardware acceleration resolved issue with Google Maps not loading in Firefox 19

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  • Last reply by AliceWyman

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For the last few days noticed that I could no longer use Googlemaps in Firefox 19. The page would completely load then if I typed a single character into the search box for google maps it would bring up the "Still loading" text and do nothing.

Followed a couple links on the Mozilla support page and started Firefox in safemode. Maps was speedy and worked fine in safemode. I started again without safemode and tried the simplest step to see if it would resolve the issue and disabled hardware acceleration. All of a sudden maps worked again. The strange part is when I re-enabled hardware acceleration maps continued to work (go figure, makes no sense to me).

Just wanted to post my experience for others who may be having a similar problem.

System is Windows XP 32bit

Cheers.

For the last few days noticed that I could no longer use Googlemaps in Firefox 19. The page would completely load then if I typed a single character into the search box for google maps it would bring up the "Still loading" text and do nothing. Followed a couple links on the Mozilla support page and started Firefox in safemode. Maps was speedy and worked fine in safemode. I started again without safemode and tried the simplest step to see if it would resolve the issue and disabled hardware acceleration. All of a sudden maps worked again. The strange part is when I re-enabled hardware acceleration maps continued to work (go figure, makes no sense to me). Just wanted to post my experience for others who may be having a similar problem. System is Windows XP 32bit Cheers.

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Thanks for posting your solution. For other users who may find this thread and need more information, see:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems ... under Turn off hardware acceleration.