Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Foxfire 19 will not update.

  • 1 reply
  • 3 have this problem
  • 122 views
  • Last reply by user633449

Monson
Monson
more options

Firefox keeps offering to update Firefox to version 19. When I do, and I restart, Norton says the updater is safe, but Firefox will not load. So I delete the updater files and then Firefox 18 comes up. Either tell me how to fix this or stop offering Firefox 19. Is JAVA a part of this problem?

Firefox keeps offering to update Firefox to version 19. When I do, and I restart, Norton says the updater is safe, but Firefox will not load. So I delete the updater files and then Firefox 18 comes up. Either tell me how to fix this or stop offering Firefox 19. Is JAVA a part of this problem?

All Replies (1)

user633449
user633449
more options

Please go to www.getfirefox.com, and download and install Firefox 19.