Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My sync is not working (http://mozservices.pastebin.mozilla.org/2365875)

  • 2 replies
  • 21 have this problem
  • 1 view
  • Last reply by philipp

more options

My sync has not been able to sync for a long time (at least a week). I have been on different networks durig this time and no other noticable problems with internet. I am on a mac os 10.8. http://mozservices.pastebin.mozilla.org/2365875

My sync has not been able to sync for a long time (at least a week). I have been on different networks durig this time and no other noticable problems with internet. I am on a mac os 10.8. http://mozservices.pastebin.mozilla.org/2365875

All Replies (2)

more options

Try to create a new profile as a test to check if your current profile is causing the problems to see if sync works in that profile.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

more options

please also make sure that the system's date & time is set correctly on all devices...