I have A big problem my 'undo close tab' and ' Restoring previous session" and "rcently closed tabs " all of them stop working plz help me
they suddenly stopped working I tried every thing to get them back but it still not working I uninstall firefox and then reinstall it but the problem still exist
All Replies (3)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
You can check the browser.sessionstore.* prefs on the about:config page to make sure that session restore is enabled.
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
Do you use Tab Mix Plus? It has been known to cause this issue (it is currently causing this issue for me in Firefox 25)