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Download progress can't be told to quit downloading a file

  • 5 replies
  • 4 have this problem
  • 2 views
  • Last reply by needsleep

needsleep
needsleep
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The download arrow that shows what is being downloaded, has a single file in it that never completes. I have the file already, and I wish to delete the request.

Here's what's been tried so far: 

 I found the download file in history and tried to stop it there.
 I tried pausing the download from the down arrow in FF
 I told history to forget about this site.
 I deleted all history.
 The browser is still trying to download the file.  
   "Unknown time remaining - 0 of 0 bytes"
 This behavior spans FF quit/start cycles.

What can be done?

Thanks.

The download arrow that shows what is being downloaded, has a single file in it that never completes. I have the file already, and I wish to delete the request. Here's what's been tried so far: I found the download file in history and tried to stop it there. I tried pausing the download from the down arrow in FF I told history to forget about this site. I deleted all history. The browser is still trying to download the file. "Unknown time remaining - 0 of 0 bytes" This behavior spans FF quit/start cycles. What can be done? Thanks.

All Replies (5)

iamjayakumars
iamjayakumars
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

the-edmeister
the-edmeister
  • Moderator
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Open your Profile folder and then with Firefox closed, delete the downloads.sqlite file.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can find Pause/Resume in the right-click context menu of an item.
There should be a Cancel button next to each item.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Firefox uses the about: protocol to access built-in about: pages that you can open via the location bar just like you open web pages.

Modified by cor-el

needsleep
needsleep Question owner
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I have a new problem: When I hit the down arrow, now I do not get anything being listed, though I have downloaded 3 files since wiping the history of all downloads. I still get a time to completion clock if I'm actually downloading something at the time.

I am tending to think a reset is in order, but wish to know if it's possible to preserve preferences and the extension list prior to doing the reset.

Thanks,

needsleep
needsleep Question owner
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My adventure continues...

I go to the add on manager (about:addons) and I click the gear icon and see "Install add-ons from file".

How would I create this file? Can I create the file so that after I do my reset, I can re-install them from that file?