Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recently when i close firefox it will not reopen. Reinstalling hasn't helped

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by kobe

more options

firefox works without problems.

But when I close all tabs it will not reopen again.

I uninstalled it and reinstalled the latest version. It opened and ran without issue until I again closed it completely. Again it will not open. Why?

I was able to open and close multiple tabs and no problems occurred.

Only when closed completely it will not work.

I am able to open and use internet explorer

firefox works without problems. But when I close all tabs it will not reopen again. I uninstalled it and reinstalled the latest version. It opened and ran without issue until I again closed it completely. Again it will not open. Why? I was able to open and close multiple tabs and no problems occurred. Only when closed completely it will not work. I am able to open and use internet explorer

All Replies (4)

more options

Is the firefox.exe process still running in the Task Manager > Processes tab after you close Firefox?

more options

Modified by cor-el

more options

no firefox process is not still running

but a process bm.exe 32 was and was at 1,200,000 K

and I have 3 iexplore.exe processes at 17976, 90732, and 102,232

more options

You must have malware if something is running that high.