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I get a javascript:void(0); when I am on some sites, how do I get rid of it?

  • 1 reply
  • 5 have this problem
  • 1682 views
  • Last reply by cor-el

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When I am on a shopping website and I try to add something to my wish list or bag I get the javascript:void(0); in the bottom left hand corner of the screen and nothing happens. It doesn't add it to my bag or list. I have tried many things to resolve this but nothing has worked and this only started happening within the last month.

When I am on a shopping website and I try to add something to my wish list or bag I get the javascript:void(0); in the bottom left hand corner of the screen and nothing happens. It doesn't add it to my bag or list. I have tried many things to resolve this but nothing has worked and this only started happening within the last month.

Chosen solution

javascript: void(0); is used as a placeholder URL to indicate that an onclick event is tied to the link to do the actual action.
If JavaScript is blocked for some reason then this javascript: void(0); link comes into view.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Chosen Solution

javascript: void(0); is used as a placeholder URL to indicate that an onclick event is tied to the link to do the actual action.
If JavaScript is blocked for some reason then this javascript: void(0); link comes into view.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.