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can't link up with facebook on other websites (firfox 27.0) (rafflecopter, like buttons, etc)

  • 4 replies
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  • Last reply by goonybird

goonybird
goonybird
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Facebook will not link up correctly. For instance, Rafflecopter NEVER shows the Facebook log-in option. Other websites will not link up; the "Like" button never shows up. This started as soon as I upgraded to v 27; other browsers work correctly. Even Facebook pages don't show up correctly , the line-up is "off", but I don't know if this is a Firefox problem or Facebook, since they recently re-designed the page.

Facebook will not link up correctly. For instance, Rafflecopter NEVER shows the Facebook log-in option. Other websites will not link up; the "Like" button never shows up. This started as soon as I upgraded to v 27; other browsers work correctly. Even Facebook pages don't show up correctly , the line-up is "off", but I don't know if this is a Firefox problem or Facebook, since they recently re-designed the page.

Chosen solution

Actually, I upgraded to v28, and now it works! LOL! Thanks so much for your help!

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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For the Facebook layout issue:

  • Could you try with the default zoom level? You can reset zoom by holding down the Ctrl key and tapping 0 (zero). If that lines up but becomes misaligned as you zoom, it could be the "Zoom Text Only" setting.

View menu (Alt+v) > Zoom > Zoom Text Only

For Facebook buttons not appearing on other sites:

  • Do you see any new/different notification icons on the left end of the address bar? These can indicate problems with mixed content or missing/inactive plugins.
  • In case one of your extensions is involved, could you try some of those sites in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

goonybird
goonybird Question owner
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Thank you - one problem solved! (Layout issue, stupid me, I didn't even think to try that!) But now I have to sit closer to read it. HAHA!

Now, I tried one link, and it did link up with Firefox in Safe Mode. What is "broken" and how can I fix it? I am assuming it is one of the extensions, but how do I know which one? I really appreciate your response and help!

Nancy

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Regarding an extension that might block the Facebook Like/share buttons on other sites, my guess would be something privacy related. Could it be avast! Online Security?

goonybird
goonybird Question owner
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Chosen Solution

Actually, I upgraded to v28, and now it works! LOL! Thanks so much for your help!