We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When doing a complete restore of my computer, how do I get my Thunderbird emails, address book from Carbonite?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt

smadderr
smadderr
more options

I had my entire system backed up on Carbonite. I am assuming all my old emails and address book are in that back-up...somewhere. I installed Thunderbird while Carbonite was restoring my hard drive. Now I can't seem to get it to accept even my email address let find my address book and emails from before the restore.

I had my entire system backed up on Carbonite. I am assuming all my old emails and address book are in that back-up...somewhere. I installed Thunderbird while Carbonite was restoring my hard drive. Now I can't seem to get it to accept even my email address let find my address book and emails from before the restore.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I can only assume carbonite uses the same structure as your hard disk see http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X