Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can no longer add New folders. How do I fix this?

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by drcetcs

drcetcs
drcetcs
more options

I was once able to add folders and now I can't. When I click on new folder, enter the name, and click on create folder nothing happens. If I click on "Create Folder" I receive a message it already exists but it does not show up. I've tried reinstalling thunderbird and that did not work. I've checked the directory and the folder that the message claims exists does not exist. I can see the other folders I've created. 

 I deleted the email account and installed it again. Now it appears I can add folders. But I can't

add folders to "Local Folders". When I select Settings under Local Folders and click OK I receive this message... The Local Directory path "/home/drc/.thunderbird/dk5wl794.default/Mail/Local Folders" is invalid. Please pick a different directory. 

  But when I check the path it's there.
I was once able to add folders and now I can't. When I click on new folder, enter the name, and click on create folder nothing happens. If I click on "Create Folder" I receive a message it already exists but it does not show up. I've tried reinstalling thunderbird and that did not work. I've checked the directory and the folder that the message claims exists does not exist. I can see the other folders I've created. I deleted the email account and installed it again. Now it appears I can add folders. But I can't add folders to "Local Folders". When I select Settings under Local Folders and click OK I receive this message... The Local Directory path "/home/drc/.thunderbird/dk5wl794.default/Mail/Local Folders" is invalid. Please pick a different directory. But when I check the path it's there.

Modified by drcetcs

All Replies (2)

user01229325
user01229325
more options

On the menu bar select View-Folders and make sure ALL is checked.

No menu bar showing? Press the alt key.

drcetcs
drcetcs Question owner
more options

Thank you for the reply. I checked it and ALL is checked